Balance by Linda (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share personal information provided by users (“you”) who visit or interact with www.balancebylinda.com (“the Site”), whether through browsing, signing up for resources, purchasing services or products, or engaging with content.
By using this Site, you consent to the collection and processing of your personal data as described in this policy, in accordance with applicable privacy laws including the General Data Protection Regulation (GDPR).
1. What We Collect
We may collect and process the following categories of personal information:
Information you voluntarily provide:
- Name and email address (e.g., via newsletter sign-up forms, contact forms, program registrations, course enrollment)
- Payment and billing details (collected via secure third-party processors)
- Information shared in surveys, questionnaires, or coaching intake forms
- Correspondence sent via email or through the Site
Information collected automatically:
- IP address, browser type, device data
- Pages visited, time on site, clicks, and referring URLs
- Cookie data (see section 6 below)
2. How We Use Your Information
Your information may be used for the following purposes:
- To deliver products, services, or digital content you request
- To process payments and send confirmations
- To send newsletters or marketing communications you have opted into
- To respond to inquiries or customer support requests
- To improve the user experience and functionality of the Site
- To comply with legal obligations or enforce our terms and policies
We will only collect and process personal data when there is a legal basis to do so, such as your consent, a contractual obligation, or our legitimate interest.
3. Sharing Your Data
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist in operating the website and delivering our services, such as:
- Payment processors
- Email marketing platforms
- Website analytics providers
- Affiliate or e-commerce platforms
Each third party is required to comply with applicable data protection laws and is only given access to the data they need to perform their role.
4. Your Rights (EU / GDPR)
If you reside in the EU or another jurisdiction with similar privacy regulations, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Object to or restrict certain processing activities
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the contact form.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable laws and regulations. You may request deletion of your data at any time.
6. Cookies and Tracking
This website uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors interact with the site, and support marketing efforts. Cookies are small files stored on your device that help improve functionality and performance. These may include both session and persistent cookies.
We use:
- Essential cookies for basic site functions (e.g., form submissions, navigation)
- Analytics cookies (e.g., Google Analytics) to understand visitor behavior and improve content
- Marketing cookies (e.g., affiliate link tracking) to deliver relevant content and measure engagement
You can control or disable cookies through your browser settings. Please note that blocking cookies may impact how the website functions. By continuing to use this website, you consent to the use of cookies as described above.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your login credentials and any data you choose to share.
8. External Links
This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing any personal data.
9. Children’s Privacy
This Site is not directed to children under the age of 16, and we do not knowingly collect personal information from anyone under this age. If you believe we have collected data from a child without parental consent, please contact us for immediate removal.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of any changes.
11. Contact
If you have questions, requests, or concerns regarding this Privacy Policy or how your data is handled, you may contact us using the contact form at: www.balancebylinda.com/contact
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